This page is intended for customers in Switzerland only

We want you to be completely satisfied with your purchase. Every product is printed on demand just for you, meaning we don’t keep stock or mass-produce items. This allows us to offer unique designs while also reducing overproduction and unnecessary returns, which can be challenging for both the environment and small businesses like ours.

If you need to return or request a refund, please note the following conditions:

For Customers in Switzerland:
• Since our products are made on demand, returns are only possible if the item is defective or damaged.
• If you receive a faulty item, please contact us at customersupport@doggang.shop within 14 days of delivery, and we will find a solution.

We understand that sometimes the size or color might not be quite right. However, because every item is printed only after you place an order, we cannot offer direct exchanges – instead, you would need to place a new order.

Tip: To avoid unnecessary returns, please check our size charts carefully before purchasing. This ensures you receive exactly what you expect.

If you have any questions or need assistance, don’t hesitate to reach out to us at customersupport@doggang.shop – we’re happy to help!